An advisor should investigate this for you. They can look up your account and figure what's going on. To get in touch with one, please open a case here. Thank you.
Community ManagerHello, @mostafakb24
That means your account is already linked to an Epic Games account. If you're not familiar with that email address, please open a case with an advisor here so they can investigate this. Thank you.
Hello Aljo
i know it's linked but i can not sing in idk the reason should i unlink em so i can play it again ?? or what i should do ?
Community ManagerAre you trying to log in using the email address mentioned in the screenshot you provided? That is the EA account your Epic Games account is linked to so you'll need to log in using that email.
i swear am trying to do that and every time i get the same msg
We found one or more linked accounts
The EA Account for mo*****@gmail.com is already linked to the following Epic Games account(s):
• Moustafa Zaki
You can switch your Epic Games account or continue with a different EA Account. For more info,
