Forum Discussion

ItzJeBoySitse's avatar
ItzJeBoySitse
2 years ago

White screen logging in

Hi, when trying to log in to the ea servers i get this white screen… i tried completely deleting the game and reinstaling but it didn’t work. My friend who i live with doesn’t have this problem wh...
EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
2 years ago

Hey @ItzJeBoySitse have you tried any troubleshooting?

Have you previously been able to play the game without issue?

Darko 

  • ItzJeBoySitse's avatar
    ItzJeBoySitse
    2 years ago

    Yes, i tried login in to fifa 23 might work, but it send me to play ea fc 24. I also tried switching the language, reinstaling the game, restarting the playstation, etc.

    I never had the issue before the playstation plus pack was available.

    • EA_Darko's avatar
      EA_Darko
      Icon for Community Manager rankCommunity Manager
      2 years ago

      Can you try creating a new profile on the console @ItzJeBoySitse and then try that one?

      Darko

      • ItzJeBoySitse's avatar
        ItzJeBoySitse
        2 years ago

        When using the profile from my friend on the same console it works perfectly fine

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