Forum Discussion
10 Replies
- EA_Lanna2 years ago
Community Manager
Hi @Yedfdrr,
According to this: I'm banned in previous titles, will I be banned In EA SPORTS FC™ 24?, device bans will carry over.
- EA_Lanna
Hey thanks for responding, but my device got suspended and not banned from fifa ultimate team, I also mentioned that I went onto fifa 22 and 21 ultimate team on the same device and they both worked, it also said I was banned from FIFA ultimate team and next year isn’t FIFA ultimate team, it’s EA FC 24 ultimate team.
- EA_Lanna2 years ago
Community Manager
Hi @Yedfdrr,
The FAQ I linked shares what bans/suspensions carry over from FIFA to this years EA FC. Do check it out for more information.
Aside from that link, you could reach out to our Terms of Service team. They investigate bans and suspensions and may be able to let you know if the ban/suspension you've received is limited to FIFA 23. To reach them fill out the webform: Getting started on Answers HQ!
- EA_Lanna
No offence but you’re not helping right now, can you please read over my messages again?
- EA_rephii2 years ago
EA SPORTS FC™ Team
Hey @Yedfdrr,
It might be possible to access Ultimate Team in previous titles with an active device suspension on the current title, but as the article that Lanna shared with you states, the device ban will be carried over to EA SPORTS FC 24 no matter of the fact that the name of the current title is changing.
This is the information we can share at the moment, and we don't have any suspension being lifted based on the fact the game is changing its name.
If you have any further questions, please let us know.
- xCoroSandrox2 years agoRising Rookie@Yedfdrr Ok here is the answer straight, the suspension carries over to the next titles. So yes it does and you won’t be able to play the new circus game.
Thanks, how can I know how long my device suspension is? I never got an email and I checked junk and spam on all my email accounts.
- @Yedfdrr Device bans are generally permanent, you're more than welcome to contact EA help and speak to an advisor about the specifics of your ban.
Yeh but it states that I’m “suspended” so I’m wondering how long it will last
@Yedfdrr Like I said if you have questions regarding your ban you'll need to speak with an advisor: (http://help.ea.com/en/contact-us/)