Re: compulsory update fails

@RuffledRusk It all depends on the exact error code itself. Most are kind of generic so we would need to see the specific error it it getting. IF you have enough space, then that isn't the issue.

@RuffledRusk Thanks. From what I see it is an install error and not a game-specific error as I have reports from quite a few different titles. Make sure that you have no updates or downloads being installed or pending. Everything I see relates to some form of the steps below.

Try the following:

• Highlight the relevant game on your PS5 home screen.
• Press the "Options" button, then uninstall the game, and confirm this decision.
• Go to the "Settings" menu in the top right corner of your home screen.
• Go to Network> Settings>Connect to the Internet, and go offline.
• Try reinstalling the game from the game PS Store and not the library, and wait until it has been fully installed before reconnecting to the internet.
• Once you have reconnected to the internet - by returning to your settings menu - you can select the relevant game from your home screen
• Press the "Options" button and "Check for update" to download any updates for that game.

Alternate option

1. Press the PS Button on the PlayStation 5 controller.
2. Navigate to the “Downloads” tab.
3. Select the problem update, then the “Resume” option.
4. Immediately select the update again, then choose the “Pause” option.
5. Reboot the PS5 console.
6. Repeat the first three steps.

Your standard PS steps

• Manage your downloadable content (DLC) on PlayStation
• Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch)
• Verify you signed into your PSN account
• Check for updates
• Restore Licence
• Try the steps in our Connection and Advance Connection Guides
• Open your PS5 NAT Type
• Change DNS settings (You can use the public Google DNS primary: 8.8.8.8, secondary: 8.8.4.4) 
• Entering Safe Mode and Rebuild your PS database.

@EA_Shepard It didn’t work i tried it cause i had the same problem and its not letting me get it back so cheers for great advice clearly know how to do your job 

@EA_Shepard Are you gonna answer me cause its not letting me get eafc back without buying it again 

@kiandabwarner Can you please provide some details on what is happening on your end. We need more information other than I have the same issue

@EA_Shepard So i tried the uninstall method and after i did that i went to reinstall it but now its saying i have to buy it to get it back