EA_Pulsar
Community Manager
2 years agoRe: points
Hey there @Ragner-KSA
Sometimes it can take even 24 hours for your transaction to wrap up processing and for your points to appear, but if you don't see them after that time, we may need to investigate this for you.
Please make sure to go through the steps from this article on our website: https://help.ea.com/en/help/ea-sports-fc/missing-fc-points/
Check your transaction on Steam and make sure that it has already been fully processed.
If that doesn't work, reach out to our support team by clicking on the link below.
https://help.ea.com/in/help/faq/using-ea-help/
If you have already submitted your case, you need to wait for the team to review it.