I have had a email from EA on this to say they are aware and it’s being looked into ;
Hello!
Thank you for contacting EA. I hope you are doing well. My name is Rajni and I will assist you today with your issue.
Thank you for sharing your reply.
As I have reviewed your email and I understand that you are facing evolution error in EA SPORTS FC 24 game. I am sorry, this is certainly not the experience we want our customers to have.
I can completely understand your concern, how disappointing it could be when you're unable to enjoy your game.
Please be rest assured and do not worry, I will definitely help you in the best possible way and get your issue sorted.
I am really sorry for the inconvenience you have had due to this issue. It is a common known issue at the moment being faced by multiple players. We have received similar kind of reports from other players as well. These reports are already being investigated by our dedicated Team. It has been already reported and escalated to the concerned department.
I would request you to please wait for some time. Also please keep an eye on official pages for any public updates like twitter, social forums for any recent updates on the same.
I really appreciate your patience and understanding.
If you have any further questions regarding this or any other issues, please do not hesitate to let us know. You can also find answers to common questions on our Help Center at "http://help.ea.com" or ask our community experts by visiting Answer HQ at “http://answers.ea.com".
Thank you once again for contacting EA Help!
Still need help? You can reach us on help.ea.com.
Rajni
EA Help