Forum Discussion

ERK1994's avatar
ERK1994
2 years ago
Solved

2 weeks and still no resolution - Supreme Icebreaker Pack

More than 2 weeks have passed since I opened the Supreme Icebreaker Pack and I have still not received my TOTY cards as advertised. The pack showed odds of a TOTY card at 7%, it didn't state odds fo...
  • EA_LeonSK's avatar
    EA_LeonSK
    2 years ago

    Hi @ERK1994, as you can see from your attachment, the info was taken at 5:59 PM (UTC), so when the TOTY Campaign was still active. The content will differ if you open that pack at 6 PM (UTC) or later.

    The pack description is correct since you could find a TOTY or ICON TOTY until 5:59 PM; we have an in-game tab where we always display which and for how long special cards are available, and we also made a post to clear it; here you can find the LINK to the TOTY Campaign cards availability.

EA_LeonSK's avatar
EA_LeonSK
Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
2 years ago

Hi @ERK1994, as you can see from your attachment, the info was taken at 5:59 PM (UTC), so when the TOTY Campaign was still active. The content will differ if you open that pack at 6 PM (UTC) or later.

The pack description is correct since you could find a TOTY or ICON TOTY until 5:59 PM; we have an in-game tab where we always display which and for how long special cards are available, and we also made a post to clear it; here you can find the LINK to the TOTY Campaign cards availability.

sniperfox29's avatar
sniperfox29
Seasoned Ace
2 years ago
@EA_LeonSK So basically you're admitting that disclaimer becomes useless after 6pm and all information has changed and thus wrong at the time he was actually viewing it

Featured Places

Recent Discussions