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abiomy's avatar
abiomy
2 years ago
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Can’t connect to ultimate team

Since yesterday i can’t connect to ultimate team, it starts and then keep getting an error message “connecting to ultimate team is not possible at the moment. You will now be returned to the main men...
  • EA_Pulsar's avatar
    EA_Pulsar
    2 years ago

    Hey @abiomy 

    Try also restarting your router to help resync your account. 

    Use the UT web app or companion app to create a brand new squad with different players and set it as your main squad before testing the game again. 

    Let us know if that works. Thanks. 

EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
2 years ago

Thanks for reporting this issue to us. I will pass this on to the team for a more in-depth investigation.

Raudskjegg19's avatar
Raudskjegg19
2 years ago

I have the same issue, it started suddenly yesterday when i was kicked out of the game. Unable to connect to companion app also, so can't do the steps suggested by @EA_Pulsar in the start of this thread.

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