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abiomy's avatar
abiomy
2 years ago
Solved

Can’t connect to ultimate team

Since yesterday i can’t connect to ultimate team, it starts and then keep getting an error message “connecting to ultimate team is not possible at the moment. You will now be returned to the main men...
  • EA_Pulsar's avatar
    EA_Pulsar
    2 years ago

    Hey @abiomy 

    Try also restarting your router to help resync your account. 

    Use the UT web app or companion app to create a brand new squad with different players and set it as your main squad before testing the game again. 

    Let us know if that works. Thanks. 

EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
2 years ago

The steps I listed above usually resolve similar issues. Give it a try and let us know how that goes. 

DaveHatesWarzon's avatar
DaveHatesWarzon
2 years ago

I have the same issue as others. I cannot get into ultimate team, nor can I get into the app to attempt the provided solutions.

What is the solution? I did the router reboot, also logged out on the app, and then also removed the app.

  • Mustafa175's avatar
    Mustafa175
    2 years ago

    Same issue here

    • TaNguy3010's avatar
      TaNguy3010
      2 years ago

      It has been sloved

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