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abiomy's avatar
abiomy
2 years ago
Solved

Can’t connect to ultimate team

Since yesterday i can’t connect to ultimate team, it starts and then keep getting an error message “connecting to ultimate team is not possible at the moment. You will now be returned to the main men...
  • EA_Pulsar's avatar
    EA_Pulsar
    2 years ago

    Hey @abiomy 

    Try also restarting your router to help resync your account. 

    Use the UT web app or companion app to create a brand new squad with different players and set it as your main squad before testing the game again. 

    Let us know if that works. Thanks. 

EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
2 years ago

Hey @abiomy 

Try also restarting your router to help resync your account. 

Use the UT web app or companion app to create a brand new squad with different players and set it as your main squad before testing the game again. 

Let us know if that works. Thanks. 

ezaddani's avatar
ezaddani
2 years ago

i cant play ultimate team on fc25. being crash everytime i trying to access. Only the ultimate team mode. but then when i log in another account, its working. seems like just my ea account got problems.got error CE-108255-1 on my account. i already uninstall and install the game, rebuild database, and reset my ps5. still cant access my account on fc25.i already make a report to ea email. But didnt respom yet. 

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