Can’t play ultimate team
Hi need help Since Friday I can’t play ultimate I get an error my internet is stable and my isp claimed that it’s not their isdue can someone help?
Forum Discussion
what do u mean ?
look at the file I have attached now
i get this error
Yeah I get the same thing, everything takes to long to load and also when in games it kicks me out of ultimate team, it has been happening since Thursday
I also have a good connection result, I have my PlayStation connected through Ethernet everything else works fine and have good speed except ultimate team
EA_SolaireCommunity Manager
On the Connection Quality Report, there is a section that shows your detailed connection information for each match you've recently played. Please also attach a screenshot of those results to your post so we can take a look. Thanks!
Hi
its not a connection issue
as I mentioned few minutes ago
but I have attached my connection history
- EA_Solaire
Thanks, I'm seeing your ping times and jitter are a bit high, which would cause connection issues. To help your ping time and jitter, you'll need to reach out to your internet provider and have them take a look with you to see what's causing this.
My internet connection is great and the PSN seems to be running smoothly, the problem lies within the ultimate team, screens take too long to upload, won’t let you in the ultimate team, when you’re finally in there it’s slow and keeps hitting you with “unable to connect to ultimate team at the moment”, when you finally manage to get a rivals/squad battles or champions game going it kicks you out half way through the game making you lose your lead, player contracts, rewards, time. This problem has been going on since Thursday and it’s annoying how EA has no way of contacting them, like they just cleaned their hands from all responsibility
Exactly like my problem
and EA support is a joke
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