Can’t play ultimate team
Hi need help Since Friday I can’t play ultimate I get an error my internet is stable and my isp claimed that it’s not their isdue can someone help?
Forum Discussion
Yeah I get the same thing, everything takes to long to load and also when in games it kicks me out of ultimate team, it has been happening since Thursday
I also have a good connection result, I have my PlayStation connected through Ethernet everything else works fine and have good speed except ultimate team
EA_Solaire
Community Manager
Community ManagerOn the Connection Quality Report, there is a section that shows your detailed connection information for each match you've recently played. Please also attach a screenshot of those results to your post so we can take a look. Thanks!
Hi
its not a connection issue
as I mentioned few minutes ago
but I have attached my connection history
- EA_Solaire
Thanks, I'm seeing your ping times and jitter are a bit high, which would cause connection issues. To help your ping time and jitter, you'll need to reach out to your internet provider and have them take a look with you to see what's causing this.
Here is my results
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