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11977777777's avatar
11977777777
1 year ago

Can’t play ultimate team

Hi need help  Since Friday I can’t play ultimate  I get an error my internet is stable and my isp claimed that it’s not their isdue can someone help?
EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
1 year ago

@11977777777 

Thanks, I'm seeing your ping times and jitter are a bit high, which would cause connection issues. To help your ping time and jitter, you'll need to reach out to your internet provider and have them take a look with you to see what's causing this. 

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