Forum Discussion

OsmarDM1's avatar
OsmarDM1
New Novice
6 months ago

Cannot connect ultimate team

Cannot play ultimate team the past 3 days i been trying and reading what to do and still cant find a solution for it. “connecting to ultimate team is not possible at the moment. You will now be retur...
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
6 months ago

Hi there, @OsmarDM1 

Thanks for reaching out. I'll try to help get yo connected to UT. First, what system are you playing on? Also, is a wired or wireless connection being used?

OsmarDM1's avatar
OsmarDM1
New Novice
6 months ago

Im on PS5 and no im using wired connection through a Lan cable

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 months ago

    @OsmarDM1 

    I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

    • OsmarDM1's avatar
      OsmarDM1
      New Novice
      6 months ago

      Didn’t work:/

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        6 months ago

        @OsmarDM1 

        Which platform are you playing on?

        Also, try changing your connection to use a mobile hotspot. This is only as a test. It's not meant to be a permanent solution if it works.

About EA SPORTS FC™ 24 Ultimate Team

Discuss all things FC 24 Ultimate Team™ with the community in the community forums.9,582 PostsLatest Activity: 7 hours ago