Community Manager
@6c52dbb79192a453 wrote:
@EA_Aljo I done that and got 86 is that good ?
86 is not a good score. Are you on a wireless connection by chance?
Yes wireless wifi
Community ManagerThere's an excellent chance that's causing the disconnects. Can you switch to a wire or is your router too far away?
It's too far away to hardwire. literally just disconnected another match at 2 all. That's 3 out 5 games in weekend league disconnected the last hour. I mean there's times I play its fine but this is just unbearable. It really is unplayable now. As I said it doesn't seem to affect any other games. I think this year has been a big lesson learned for me in regards to ea. Your the first person to say anything about checking my connection score in months of contacting eas customer service live chat. They don't want to know at all.
Community ManagerAs mentioned in the message you sent me, switching to a wire has resolved this.
