Forum Discussion

raidsok's avatar
raidsok
2 years ago

Champs reset request (Disconnection from multiple games)

Is it possible to restart weekend league? This week, Ultimate TOTS, is the most important weekend league of the year, and I was unable to get my normal rewards due to connectivity issues. I have disc...
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 years ago

@6c52dbb79192a453 

There's an excellent chance that's causing the disconnects. Can you switch to a wire or is your router too far away?

6c52dbb79192a45's avatar
6c52dbb79192a45
2 years ago
@EA_Aljo Is there a way to have my ea account deleted again I contacted live chat and they told me the can't do it until the try and rectify the issues but I never hear anything back in regards to any of the issues I've constantly faced. Thanks
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @6c52dbb79192a453 

    As mentioned in the message you sent me, switching to a wire has resolved this.

    • CF11_FC's avatar
      CF11_FC
      2 years ago

      I'm having the same issue and it's extremely frustrating, I have tried a wired connection and even then it cuts out mid game and states "you have lost connection to EA's servers". I've never had a consistent run online with this game, it's beyond a joke now.

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        2 years ago

        @CF11_FC 

        Did you power cycle your network equipment and console/PC when switching to a wire?

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