Forum Discussion

1 year ago

Champs reset request (Disconnection from multiple games)

Is it possible to restart weekend league? This week, Ultimate TOTS, is the most important weekend league of the year, and I was unable to get my normal rewards due to connectivity issues. I have disc...

EA_Aljo

Community Manager

1 year ago

@6c52dbb79192a453

There's an excellent chance that's causing the disconnects. Can you switch to a wire or is your router too far away?

6c52dbb79192a45

1 year ago

@EA_Aljo Is there a way to have my ea account deleted again I contacted live chat and they told me the can't do it until the try and rectify the issues but I never hear anything back in regards to any of the issues I've constantly faced. Thanks

EA_Aljo
Community Manager
1 year ago
@6c52dbb79192a453

As mentioned in the message you sent me, switching to a wire has resolved this.
- CF11_FC
  1 year ago
  I'm having the same issue and it's extremely frustrating, I have tried a wired connection and even then it cuts out mid game and states "you have lost connection to EA's servers". I've never had a consistent run online with this game, it's beyond a joke now.
  - EA_Aljo
    Community Manager
    1 year ago
    @CF11_FC
    
    Did you power cycle your network equipment and console/PC when switching to a wire?