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shafatali07's avatar
2 years ago

Connecting to ultimate team error

"connecting to ultimate team is not possible at the moment"

I purchased FC24, gave my money for the game, being such a reputed brand, but service horrible, FC24 purchaser can't login at ultimate team, what is the use of buying games then?? No one is solving our problems!! Please help us to get our full game, give us what we want in the game!! Hope someone from EA will look into this matter!!

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  • AnaTahaFC's avatar
    AnaTahaFC
    2 years ago

    Yes this is ridiculous. I hope you guys can share this thread as much as possible so ea hopefully fix this awful bug

  • @shafatali07Bought on Steam same problem

    EA seem to have fixed the issue, now have access 25 March 24

    Still Waiting on EA 24/3/24 06:45 GMT (UTC+0)

    https://twitter.com/EAHelp/status/1770260205055459435

    after a bit more investigation it seems this issue may have started since the ultimate Team Maintenance carried out on March 20th

    https://twitter.com/Starflux923/status/1771804466506846377

    Requires EA Support Case #173150653

    response

    "Regarding your issue I would like to inform you that many players like you are facing the same issue and the good news is that our team is aware about the issue and is already working on it to solve it as soon as possible."

    "I will suggest you to wait till the issue gets resolved by our team."

    "We do not have any estimated time, However to solve this issue our team is working diligently as many players are facing the same issue so I think it should not take much time."

    "I just checked with our team and yes, we have received similar contacts from other players also. The good thing is that our concerned team is aware of the issue and already working on a fix of the issue. So no need to worry as the issue is not from your end and should be fixed really soon."


    Platform: PC

    Store: Steam

    Error: "Connecting to Ultimate Team is not possible at this moment"

    Connection is Good & Stable (https://fast.com/)

    Although I cant generate a CQR as I do not have any data as I haven't played any EA Sports matches in the last 7 days (https://help.ea.com/uk/ea-connection-quality-report/)

    Can logon Webapp without issue. (https://www.ea.com/ea-sports-fc/ultimate-team/web-app/)

    Can logon Companion App without issue. (https://www.ea.com/en-gb/games/ea-sports-fc/ultimate-team/web-app)

    Servers are Up Apparently: (https://help.ea.com/en/help/faq/are-ea-servers-down/?isIhi=true)

    Checked EA sports FC Tracker (Trello): (https://trello.com/b/keigLn6R/ea-sports-fc-tracker

    Used webbapp:

    edited existing squad with different players (no change)

    also

    created a new squad with no players and set active (no change)

    Also tried creating a New EA account (no change) and clearing the squad (sold all players including the manager) (no change)

    1 - Unlink EA From Steam Or Epic ....

    2 - Create NEW Account EA From (Another Network)

    3 - Link Steam Or Epic ..... With The New EA 

    4 - Open EAFC24 And Enjoy Your Ultimate Team.

    Note: It may take up to 15 minutes to be able to logon to the webapp or companion app seems to take a while to realise a session has ended.

  • shafatali07's avatar
    shafatali07
    2 years ago

    Guess what, my Fifa 23 is working smooth in ultimate team, just FC24 is not working, build with all the glitches. 

  • Same man bought it while it was on sale and can’t even play ultimate team but all other online modes work and they wanna say it’s our ISPs problem when literally every other game for me works 2K, Madden, MLB. FIX YOUR * GAME

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