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frknwrld999's avatar
frknwrld999
2 years ago
Solved

Connecting to Ultimate Team is not possible

Hello everyone, Since a couple of days, everytime I try to open Ultimate Team on FC 24 (PlayStation 5), I get the "Connecting to Ultimate Team is not possible at the moment. You will now be returned...
  • EA_Aljo's avatar
    EA_Aljo
    2 years ago

    Hi there, @frknwrld999 

    I'd like you to power cycle your equipment. Instructions for each platform can be found here.

    We have some more in-depth connection troubleshooting steps in this article.

    You can also check for any known issues or downtime caused by maintenance on the EA Sports FC Direct X feed.

    Edit: Updated the title to better reflect the content of the thread. Added a link to power cycling and connection troubleshooting instructions as well as a link to EA Sports FC Direct.

LeeRiickz's avatar
LeeRiickz
7 months ago

No, I have literally tried everything. I even opened a new psn with a new ea account and it still happens on my end. I reset my router completely and even hard reset it. I reset my ps5 to default and removed all data and games doing so (crying) but did it anyway, re-downloaded the game and still nothing. Did the whole clear cache and rebuild and obviously the other obvious trouble shooting steps. I lunlinked and linked my ea account from psn. Still same thing. 

Vncokai's avatar
Vncokai
7 months ago

Im having the same issue, the only solution is that Ultimate team works when connecting to my phones hotspot but that doesnt make sense when all the other game modes and other games on my ps5 and pc play perfectly fine when connected via LAN or regular WIFI

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