Connecting yo ultimate team is nit possible everytime i try to start a game
Everytime I try and start any game in ut It says connecting not possible and outs me back to main menu
Forum Discussion
@EA_Solaire Hey, I have the same problem, but in ps4 slim, tried in two different ones, one of which my friend was playing normally, and it didn't work, it doesn't seems to be a network problem on my side
EA_Solaire
Community Manager
Community ManagerFor PlayStation, we'll want to try the following:
- Try a full power-cycle on your console and router/modem
- Please run through the connection guide here as well as the guide from PlayStation
- Change your DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
- Restore the Licenses on your console
- Check that you have an open NAT type on your console
If you're not seeing improvement after trying this, be sure to run the Connection Quality Report linked above.
- @EA_Solaire I Followed every step there, tried to start a squad battle match, same error as before, the Connection Quality Report says my connection has a score of 83
- EA_Solaire
Please attach screenshots of your connection score as well as screenshots of your match history in that tool so we can get a better look at how you're connecting.
I normally only play squad battles, so I guess there won't be many matches. After I sent the reply, I managed to play one friendly on the new friendly mode, but, then again, trying to start a squad battle or moments led to the error, also attached here.
It’s pretty ridiculous that all this has to be done for a game that we all paid for. It worked perfectly fine before. Now well of a sudden it doesn’t. Clearly this is an EA issue I have the same problem for two days now.
