Connecting yo ultimate team is nit possible everytime i try to start a game
Everytime I try and start any game in ut It says connecting not possible and outs me back to main menu
Forum Discussion
EA_Solaire
Community Manager
Community ManagerFor PlayStation, we'll want to try the following:
- Try a full power-cycle on your console and router/modem
- Please run through the connection guide here as well as the guide from PlayStation
- Change your DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
- Restore the Licenses on your console
- Check that you have an open NAT type on your console
If you're not seeing improvement after trying this, be sure to run the Connection Quality Report linked above.
@EA_Solaire I Followed every step there, tried to start a squad battle match, same error as before, the Connection Quality Report says my connection has a score of 83
- EA_Solaire
Please attach screenshots of your connection score as well as screenshots of your match history in that tool so we can get a better look at how you're connecting.
I normally only play squad battles, so I guess there won't be many matches. After I sent the reply, I managed to play one friendly on the new friendly mode, but, then again, trying to start a squad battle or moments led to the error, also attached here.
- EA_Solaire
Thank you! I'm seeing some packet loss here on your report, let's first try swapping to a hard-wired connection directly to your router/modem instead of WiFi- let me know if you see any improvement then.
