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Trevtaro's avatar
2 years ago

Connection with Ultimate Team Not Possible

Was playing earlier today and then all of a sudden tried to log back in later and keep getting message saying that connecting with ultimate team is not possible at the moment. Went through EA help bot and was no help. Cleared cache, didn't work, On a wired ethernet connection with good speeds nothing wrong with my internet connection. Game still opens up and can play other modes just cannot connect to ultimate team which is what I mostly play. What is wrong?

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey @Trevtaro 

    Try restarting your device and your router to help resync your account. 

    Use the UT web app or companion app to create a brand new squad with different players and set it as your main squad before testing the game again. 

    Let us know if that works. Thanks. 

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