Community ManagerHi there, @AlexRiv90
Thanks for reaching out to us. I'll see if I can help find out what's going on. First, I'd like you to run the Connection Quality Report and get me a screenshot of the overall score as well as the match history. You can find the button for that on the left side of the screen.
Hello i have the same situation here. I did a lot of friendly match with my friend and both of us can play rivals and other stuff but at the end it always says that we are disconnected from ultimate team. I'm just trying to do one objective but this bug is ruining and denying me to play the game actually. Shall i have some help too ?
Hello, I have the exact same problem (i am the friend of kikimarou), can we both have help please ? It is extremely annoying that we can't play
I have this issue, i am getting booted after every game i play for about three hours now.
It won't give me the list of matches as I was only able to play one rivals match and then disconnected from all but one Squad Battles game.
However I just selected to share the usage data in the online settings so can try again to see if it registers.
I used an online score calculator and it shows that my connection is very strong and in line with what is expected (please find the screenshot attached)
Community ManagerYou may need to keep playing to get more data, but it also looks like your ISP is experiencing packet loss. Most likely, that's where the issue is. Which platform are you playing on?
Can you also answer to all of us ? You see we are few to have the exact same issue. Me and kikimarou are playing on pc.
I am also experiencing the same thing right now. It was all good till now where i cant even complete a game of squad battles. Please fix this asap cos i would like to finish the evolutions and objectives asap. Its not my connection issue as every other game has no problems only fifa
