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AlexRiv90's avatar
AlexRiv90
2 years ago

Constantly disconnected from EA Severs when playing Ultimate Team

Anyone else having it where you will be constantly disconnected from the EA servers?   Thought last night it was just because too many people logging on at once but it's all of today too.   Seems...
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 years ago

@alistairfisher94 

The match history is on the Connection Quality Report page. It's on the left side where it says Match History.

serdardemir35's avatar
serdardemir35
2 years ago

I’m facing similar issue. Even in the menus game keep freezing, fc logo keep flashing then disconnect from servers. The game is not playable cannot complete 2 games in a row. My connection report is attached. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @serdardemir35 

    Your Connection Quality Report shows you're switching between a wired and wireless connection. Can you switch completely to a wire to see if there's a difference? When you do that, make sure your modem/router and console/PC are power cycled.

    • serdardemir35's avatar
      serdardemir35
      2 years ago
      @EA_Aljo I’m connected with wire on my ps5. Attached report is checked with my mobile phone. No issue on my connection. Still having same issue on ea fc 24. Game is not playable unfortunately.
      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        2 years ago

        @serdardemir35 

        Your report shows you're also playing games over a wireless connection. Can you get me a screenshot of the match history? It's on the left side of the Connection Quality Report screen.

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