Community ManagerWe'll go through some connection troubleshooting for PS5. It would also be a good idea to speak with your ISP to see if they are noticing any issues.
First, I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up.
If that doesn't help, try using alternate DNS settings with the instructions here. If you don't see a difference, try the Google DNS servers. Those are: Primary alt number 8.8.8.8 - Secondary alt number 8.8.4.4.
If your router supports QoS (Quality of Service), add your PS5 and prioritize that before other devices.
Make sure your NAT is either Type 1 or Type 2. This is also done within your router settings.
Check to see if your router has the latest firmware.
Let me know if any of this helps.
@EA_Aljo I’ve tried all of them but didnt work out. Even reinstalling game didnt work as well.
I'm having same problem here. Today I've got 5 disconnects only in UT. Playing Rivals or Squad Battles.
I'm playing on PC.
Please help me. Thank you
