Forum Discussion
@IMACDONALD01
It's not an issue with the game. This can happen when your connection is lost due to your console turning off.
I don't think you get what I mean, I didn't get disconnected because I turned off the console
- EA_Aljo1 year ago
Community Manager
When you turn off your console, the game is suspended in Quick Resume in an area that requires an online connection. This will disconnect you from the servers. In order to reconnect, you need to restart the game. So, when you completely exit out of the game before shutting down your console, the game is not in a suspended state on a screen that requires a connection. You're completely restarting the game after turning the console back on. That avoids any issues with the game being suspended in Quick Resume.
- 1 year ago
I'm talking about coming out of ultimate team and going to the main menu then shutting down console which seems to be the issue.
This wasn't a problem before and on previous versions when coming out of ultimate team and then closing down the console
I've been doing that for years and was never an issue.
Now it seems to be I have to close the full game down after finishing ultimate team.