Didn't get jumbo premium gold pack from watching fc pre on twitch

Same for me, got the exp for the 15 mins but the Pack for the 60 mins is missing even tho twitch tells me i received it

edit: just got it now after almost 2h

I didn’t get any of the prize after I claimed them all in twitch 

This exactly what happened to me..

I don’t get the 60 min prize yet

Happened to me as-well for the second  time.

i claimed my rewards via twitch for the first time for 2 prime gold players and 400 xp. Never got them and never got compensation. Yesterday it happened again for the jumbo premium gold and 300 xp, again i didn’t  get it and probably wont get compensation. Classic banter from ea.

I watched on YouTube and get only the 15 min prize.. it’s not ok!