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TongChen3's avatar
TongChen3
2 years ago

Didn't receive FC Founders Upgrade Evolution

Product: EA SPORTS FC 24
Platform: PS5
Please specify your platform model. Play Station 5
Which mode has this happened in? Ultimate Team™
Which part of the mode? Evolutions
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 10/01/2024
What time did you see the bug? (HH:MM AM/PM) 12:50 PM
What is your time zone? Australian Eastern Daylight Time, Sydney NSW (GMT+11)
How often does the bug occur? One time
Steps: How can we find the bug ourselves? I can't find FC Founders upgrade evolution
What happens when the bug occurs? I can't find my fc founders Upgrade Evolution in my evolutions store. I also never received any unassigned items related to this evolution.
What should be happening instead? Receive the founders evolution

PSN account: SwordArtline_V

EA Account: [edit: email address removed]

evolutions

4 Replies

  • HusyDaLegend's avatar
    HusyDaLegend
    2 years ago

    Hey,

    I have the founders evo II but I don’t have the upgrade.

    I started the game mid November but I went on web app before November 1st.

    But on the evo II it says ‘another slot for being an fc founder.’

    so I should get the upgrade right?

    could you let me know ASAP why I don’t have the upgrade evo and will I get it or not.


    I havnt used the evo guaranteed.

    I think I claimed something last month in my unassigned, it might have been the upgrade evo from ea I just claimed it and didn’t read it because never understood evos at that point.

    so I’m sure I’m meant to have it but lmk pls.

    Thanks

  • sanket_360's avatar
    sanket_360
    Hero+
    2 years ago
    @HusyDaLegend as per my understanding, founders related evos (i.e. founder 1, founder 2 and founder upgrade which are released so far) are suppose to given who has founder status. (i.e. players who logged in in-game... not app). You can refer above link for more information founders.

    You and some of other players also received founder 2 who doesn't have founders status. This is probably EA mistake I think.

    How you want to progress is up to you... EA can rectify their mistake or changes their rules... everything depends on their content team.

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