Forum Discussion

TaliX18's avatar
TaliX18
1 year ago

E-mail adress no longer exists

Hi EA, I already submitted a ticket several times but no one bothers to help me with my issue. Everytime I open a new ticket it says waiting on player after few days, but i do not see any answer. M...
EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
1 year ago

Unfortunately, there is no other way to resolve this.

To create a new case and initiate a chat, please follow these steps:

  

  1. Visit our website  the EA Help homepage and type 'EA App 
  2. Select See all help topics.  
  3. Select the Manage my account category.  
  4. Select I need help logging in to my EA Account.  
  5. Under the heading 'Still need help', the available contact options should appear 
  6. Initiate a chat with one of our support representatives. 
TaliX18's avatar
TaliX18
1 year ago

Thanks for trying to help me, but i already tried this several times now and I think they reply to the mail i no longer possess even though it states very clearly in the message that I can not longer access it. So very frustrating this. In the past there was a phone number you could call in the Netherlands but i can no longer find it. Is it still available? 

Featured Places

Recent Discussions