Forum Discussion
EA_Aljo
Community Manager
2 years agoHi there, @erayatlatan
You've got a fair amount of packet loss. This is why your score is only an 85. Have you spoken with your ISP to see if they are noticing any issues?
2 years ago
Hello, I just bought the game last night and I can’t play FUT it says that unable to access because there is something wrong with the connection, but I have tried everything, I cleared the cache, checked my connection, Restart it, I downloaded again etc, please help me with that
- EA_Aljo2 years ago
Community Manager
I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!