Forum Discussion
2 years ago
@EA_Aljo There is already opened case #157367985 from 10/16/2023. Should I open one more?
EA_Aljo
Community Manager
2 years agoSince it's been more than a week, you should try opening another case with an advisor and not submit another dispute. That goes to ToS and you're not able to talk to them. Opening a regular case will get you in touch with an advisor. They can look up the status of your dispute.
- 2 years ago@EA_Aljo I don’t see where I can open a regular case. Could you please provide a direct link?
- EA_Aljo2 years ago
Community Manager
You can open a case here - https://help.ea.com/en/help-home/
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