Hey all, if you are having issues with your connection, then I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/
Darko
Community ManagerYou can report a suspected cheater here @GlucoseNitrogen: https://help.ea.com/en/help/faq/report-players-for-cheating-abuse-and-harassment/
But generally, this is an issue with connection not with someone breaking the rules.
Darko
I'd like to either play the game mode or my money back (and no the token refunder does not work), reporting these players does absolutely nothing. It is not generally a connection issue, but you obviously know its happening you are just choosing to ignore it I guess. Not sure why
It's the same thing every year, we pay with our coins to get in to play drafts, and we play against the people who disconnect us. It's literally pot luck on PC whether you play against someone with a FIFA Trainer cheat, its so unfair. I've had 10 draft final loses this year already that are 0-0 and can't even request the token back. Sick to death of it....
Hi Darko,
its really unfair, i tried ea self service but its not helping
I want my coins/points or at least my draft back...
i have the same problem. did you get a refund ?
Nope
This is actually a joke, I spend 15k coins, play 3 matches, only to get disconnected after I’m done the 4th. Of course the game counts it as a Loss regardless of the fact it was single player. I can’t with EA how is there nothing to supplement this big error
This mode Is unplayable on PC. I don't have connection issues, i play every other modes (rivals, fut champ, friendly match) without any problem. There are Just cheaters that ruins your gameplay and experience and its frustrating. Please do something, There's been this problem for years now. People even spends fut points to play draft. And token request tool does not work...i started One draft...got disconnected at the beginning of the First match. I used the tool and they didnt give me any token back.
FRUSTRATING
Literally unplayable on PC, i get good rewards but it's a waste because you lose all the coins from selling the players because you enter drafts and get disconnected without even playing a game. Same thing everytime load in, they put there ST in goal and then you pass the ball, BOOM out the game claim your rewards, go again!!! THANKS EA...
Dear Darko -
Is it possible for you to respond to us without sounding like a chatbot? It's incredibly disrespectful to PC players that you ignore this issue year after year. I've encountered a cheat engine that has caused me to be kicked out of Draft mode over 10 times. I've only received a single draft token refund from your automated refund system. Why won't you acknowledge that this is a major problem? Please explain why you won't fix it. For instance, the cheat engines that disconnect players are also attempted to be used in Rivals and Champs. However, in these game modes, the victim doesn't receive a 'loss'; the match is neutralized. Why not do the same in Draft? I can't comprehend why you can't see that you're losing a significant amount of money by not taking action. People are quitting PC deposits after just a week because of this!
sorry drako but you guys are delusional if you think its a connection issue. People force disconnect games in FIFA for years now. People complaining for years and you aint doing jacksh1t. Just force us to the same useless report system which doesnt do anything. do your job and stop posting useless links
Community ManagerHey all, understandable that you may be frustrated but if you cannot post without being rude and abusive then we'll need to lock this thread.
If seeing issues with disconnection where you receive a loss please followed out troubleshooting steps.
Darko
PC Players are frustrated and criticizing EA for not fixing the core issue of the problem -> Opponents causing a kickoff disconnection that assigns the player a LOSS in FUT Draft after spending 15K coins or a Draft Token.
Even I have experienced this Yesterday. I win the first game 6-4, second game 4-0, Third game kickoff disconnect = 0-0 LOSS for me (Time to collect my rewards early for getting cheated on).
So far I've entered draft 4 times, and DC'ed at kickoff in 3 of those entries.
One would think after years of playing against this method of people causing disconnect to farm wins, it would be fixed with the next iteration of "FC/FIFA".
REMINDER: The disconnect is not from the EA server. We get disconnected from the match to the Fut Menu with a 0-0 LOSS (It always show a 0-0 Loss).
How would we know if this is a cheater and not our internet being garbage? - It used to happen in Champs / Weekend League (somehow you fixed it on that mode and fairly quickly)
The PC community has grown too. Keep in mind the further we go without a fix on this issue -> the more people will find a way to do this "cheat" toward others because it happened to them.
You have a massive database to look at.
Can you monitor some of the players with massive draft records on PC ~ most likely the culprits.
- Check their match logs (time spent in single matches)
- Compare a player with less than 20 fut draft matches with a player with more than 60 fut draft matches
no you are wrong i had some matches were if I scored a goal or two my opponent pauses the game then disconnects me!
* On pc
* I don't get a win or loss (it says your match result is currently under review)
please stop giving us wrong, bad, basic, and ignorant(about the topic) fixes
Just waiting on @EA_Darko to get back to us on why no in-game report option is available
Something that is very easy to implement and would help identify cheaters just like in every other game even EA ones
Has been a rudimentary feature for a decade, hopefully he can ask the devs if there's any reason why they can't add that and get back to us
