Did you buy it from ea or through the Microsoft store? If they are honoring the refund of the game they should for the content too.
Microsoft are going to great lengths to try and make things right i feel they are going above and beyond to try and help me, before i proceed with the generous refund they are willing to offer on behalf of EA i want to see if EA will have any sort of decency to return the stolen content, as the gambling mechanics in this game you buy packs to GAMBLE to get the players you want, xbox will return all money on the gambling packs i bought but unfortunately can not restore specific content like the players on the account that were stolen only EA can but for some reason they won't show any good faith to a customer who has NEVER been sanctioned/banned.
Im reporting EA to consumer affairs because of their disgusting gross behavior, I reported my account hacked and during that same session that sanactioned my account for breaking terms when the terms were broken by the hacker not me and the terms broken did not benefit me in anyway as i lost $600+ of digital content, I feel like EA just put the sanaction they're as a way to deny me of my content being returned.
scummy company with scummy practices to get children to be hooked on gambling.
Right I didn’t mean in game content like players. I meant the money you spent on points and the game. If they are refunding you the game they should the points too. Probably not for all the years but at least this year. Unless they are refunding you all past purchases of games too.
I just want to know why EA won't return my stolen content, xbox looked at everything and obviously feel a refund is fair.
EA is being super scummy, they didn't even help recover my account xbox support informed me backup codes needed to be changed and since eveything has been fine, but its something EA should have told me from the start xbox said.
the refund is well over $600+ and it's all ready to go, was hoping EA would make things right so i don't have to ask another company for a refund, its a principle thing at this stage.
I don't go to Toyota and expect them to make things right when Ford scammed me, but in this case seems like xbox is willing to look after me after being scammed by EA.
Can you please make EA return my stolen content, like far out i've been with them forever never asked for one thing, obviously its legitmate when a xbox is willing to offer such a massive refund, funny thing is all EA has to do is return like 5 players and 2.7mil in coins (way less then a $600+ refund) and ill drop it all, but no they want to scam me out of money and get xbox to cover the bill for it.
You buy the stuff from Microsoft so they are involved. If you got it from Sony Microsoft wouldn’t give you a refund. That would be more like your example of ford and Toyota. But I would take it if you don’t like the game or company anyway if they are offering it.
