Evolution Card Stuck in Unassigned Pile
I swapped my evolution Jota with a dupe and now I can't go into the store to assign that card again. The store just repeatedly crashes.
Forum Discussion
@EA_Pulsar can you fix this asap?! If not, i would have a full refound, this is scam. «PaY eXTra FoR EaRLy reaLisE» we cant play the game!!
@Aidanmullen2005 i just Got this mail wtf
@Pedersen3007 this email is so worrying.. does it mean that there won't be a fix for our issue?
@kurt042994 i really dont hope it means that
@Pedersen3007 I never got any substantial reply from ea in live chat. Whenever I ask them for progress, they only say they are investigating the issue
@Pedersen3007 It doesn’t let me open it what’s it saying?
this is the mail
Thanks for reaching out EA.
My name is Mharoni I hope you are doing well.
After reviewing your case history, I found that you are unable to used the player Ansu Fati, as it is shown as duplicate.
Don't worry we are here to help you and I will try my best with your issue.
Please let me inform you that you might have recover the wrong version of the player that is why it is shown as duplicate. And also I am afraid to inform you that we are unable to revert back the player you have recover from our end.
You can check the status of your case from My Cases on EA Help.
If you need more information, check out these resources:
For game-specific help: Go to the EA Help home page, choose the game or product you need help with, and click See all help topics.
Visit Answers HQ to get help from other players in the community.
Follow @EAHelp for everything from outage info to game news.
Subscribe to EA Help on Youtube for video walkthroughs and guides.@Pedersen3007 The thing is I put my other card in an sbc 😭
