Forum Discussion
@EA_Pulsar wrote:I completely understand how frustrating it can be when you don't have any updates. But don't worry, the team is on it and doing everything they can to find a solution. I will keep you updated.
@EA_Pulsar Aware that it is not your direct fault, but this really is a shameful situation. Already 3 weeks with this issue, players who paid EXTRA money to play in advance not just are unable to use it as it was supposed to, but not even to discard the bugged items and move on with the game. It’s incredible the way we, paying clients, are being treated, with just nebulous replies, no estimated time to have a fix, and more than anything else, not even the CERTAINTY that this huge mess will be fixed. From a player that is with you guys since 1999, I have to say it is just unfair, never seen something like this.
Does anyone have any news ?
- 2 years ago
@Mert6i10 no news too, all of my cases submitted to EA are either being closed for "no fix" or with the status "waiting for player".
@EA_Pulsar we really hope that this bug will be fixed asap, as we are unable to open any pack for almost 3 weeks already. I have already spent a lot on FC points, and there are still plenty of points left in my account. I am so worried that all my spending on the points will be wasted.
- 2 years ago
@EA_Pulsar we spend more time here for reports than playing the game! Pls do whatever you can to let the team fix it. We all spend money for the game we want to play and enjoy and no ones helping us! You say the teams on it, in email they say they can‘t do anything?? We want answers, results, help!!
- 2 years ago
@EA_Pulsar update ?