Product: EA SPORTS FC 24
Platform:Xbox Series X
Please specify your platform model. Microsoft Xbox Series X
What is your Gamertag/PSN ID/Switch ID? LeprechaunAD
Which mode has this happened in? Ultimate Team™
Which part of the mode? Squad Building Challenges
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 11/21/2023
What time did you see the bug? (HH:MM AM/PM) 18:30 PM
What is your time zone? GMT (UTC)
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? The fc pro live puzzle group is completed but it is not registering in the completionist group so i cant claim the 1500xp and jumbo player pack
What happens when the bug occurs? The fc pro puzzle objective group shows as completed and claimed but the corresponding objective in the fc pro live completionist group doesn’t give the option to claim the 1500xp. Without the do I cannot claim the final two season progress rewards
What should be happening instead? I should be able to claim the rewards from the fc pro objective and the complete the season progress path
The screenshots attached show the completed puzzle objective, the unclaimable fc pro completion objective and the remaining season progress on my account.
please can you resolve my issue? Thanks in advance.