Without having the connection report you can’t see if it’s on your end or eas. Without the video you can’t see what buttons are being pushed or if there is something wrong with gameplay.
You can see a lot who did provide evidence thinking it was ea showed it was on their end probably their isp with just the connection report.
Here is another example once he did the tests he realized it wasn’t eas fault and used it to have his isp fix the issue. Which highlights the need for the test and to report it to find out what’s really going on.
https://answers.ea.com/t5/Gameplay/Dear-EA-GAMES-open-letter/m-p/13564767#M1423
Saying the game is unplayable without showing it doesn’t really help. I know my game plays fine that’s not to say I wouldn’t like to see passing be manual or nerfed as offense is to powerful but that’s two different things. Connection is so dependent on location servers isp its not the same for everyone.