I can’t open Ultimate Team
I can’t open my Ultimate Team on my PS5. It keeps showing the message, “Connecting to Ultimate Team is not possible at the moment.” It’s been almost two days now.
Forum Discussion
PS4. Other games work online its just FUT that keeps giving me an error.
EA_Aljo
Community Manager
Community ManagerAs a test, do you have a different PSN ID you can try logging into FC UT with?
Unfortunately I do not have another PS+ account to log in to UT with…
EA_Aljois there anything you can do from your side on the back end to refresh my game’s or account’s cookies/permissions?
- EA_Aljo
No. There isn't. We don't have cookies on our end. If your account was banned from UT, you would have received an email saying so.
Try power cycling your modem/router by unplugging them for 2 minutes. Also, hard restart your PS4 by holding down the power button until it turns off. Then, turn it all back on and try again.
If that doesn't help, try using alternate DNS settings. Those instructions are in the article here.
