I haven't been able to connect to ultimateteam for more than a month.

Today, too, I am currently unable to connect to ultimateteam. Returning to the main menu.

This is the status. Please return immediately.

・The message "Currently unable to connect to ultimateteam. Returning to the main menu." appears.

・I cannot play VOLTA either.

・I cannot log in to FC Companion either.

・I can play FC24 modes other than those mentioned above.

・I can play other Switch online games.

・More than 10 chat inquiries have been left unresolved for more than two weeks regarding my case.

・Only manual troubleshooting is instructed to respond to chat inquiries, but it has not been resolved and if it is determined that there is something wrong with the manual troubleshooting,

(47 minutes 26 seconds) Gaurav: We hope it will be fixed

and the inquiry is closed with a message like this.

・Every inquiry is closed with a message saying "Which one do you prioritize?"

I want them to put the customer's needs first when dealing with it.

Someone help me.

from japan