Forum Discussion

2 years ago

Solved

Issue with adding new twitch account

I removed my old twich account and want to connect the correct one, but i have this error, how can i fix it ?

Community Manager

2 years ago

Hey @stasonu,

An EA account can only ever be linked with one of a specific type of account in its lifetime. So if you've linked a Twitch account previously, then you won't be able to link a new one. We have an article with some more information here:

https://help.ea.com/en/help/account/unlink-gaming-accounts-from-ea-account/

stasonu
2 years ago
How it is possible? i dont have access to the old twitch account and want to connect the new one and i cant do it ?
stasonu
2 years ago
i unlinked the old twich account from EA account
- EA_QueenBee
  Community Manager
  2 years ago
  @stasonu,
  
  Again, unfortunately it's not possible to link a new Twitch account. You can always relink the old Twitch account if you'd like, but you won't be able to link a new one.