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never_be_ihor's avatar
1 year ago
Solved

I've lost My Ultimate team

Hi. Please help me.

I wanted to get the Youtube pack in UT FC24. So I've needed to change my email in EA account. And when I did this my UT team asked me to build everything from the start. All My players are gone, everything is gone. 

How can I bring back my previous squad?

  • EA_Aljo's avatar
    EA_Aljo
    1 year ago

    @never_be_ihor 

    You're very welcome! As I mentioned in my previous response, you can also contact an advisor to see if they can assist with this. Thanks!

3 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 year ago

    Hi there, @never_be_ihor 

    Did you happen to unlink your account? If so, that will cause everything to be lost. To get it back, you would need to relink the same account. If all you did was update the email address, you should be fine. Are you also sure you're logging into the right account? 

    If that doesn't help, try contacting an advisor. They should be able to help with this. To get in touch with one, please follow the instructions here. Thanks!

  • Hi @EA_Aljo 

    thanks for the reply!

    Yes, you are right. But I can't relink it until December now. 

    It was my brother's email before, then I took PS from him, and played with his email, then I wanted to get the Youtube pack in FC24, so I relinked it with my email. So finally I got this pack, but what was the price for it... ☹️ 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 year ago

    @never_be_ihor 

    You're very welcome! As I mentioned in my previous response, you can also contact an advisor to see if they can assist with this. Thanks!

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