Forum Discussion
Hello, I have been banned and have tried appealing. I have autism and ADHD and have found this whole process so overwhelming to deal with.
I was banned for purchasing coins. I ordered a big amount, in my defence I am a student, I don’t have money to be constantly spending on FC Points and I was recommended by a friend.
I did not know it was against the rules to purchase coins, especially when they are advertised in literally every single YouTube video.
I play on PC, specifically Steam.
I have been banned for 3 months, I’ve constantly put in appeals, however I keep getting told to not expect any response regarding my case, as someone who is neurodivergent, and has difficulties, socially, emotionally, and with communication.
I cannot believe that there is nobody to speak to directly from terms of service, there is no phone number and there is no email for a direct contact to have dialogue with from terms of service.
This is the absolute last straw, I do not know what to say. I really need your help @EA_Darko. I need someone who can help me, I am so stressed and overwhelmed with this whole situation.
I could have been banned from the transfer market? I couldn’t transfer coins then? I could have been given a suspension or a warning? Yet I’ve been banned. Just because I bought coins doesn’t mean I’m a cheat or some type of criminal, especially considering EA promotes so much content.
I now understand that buying coins is against the rules, I have familiarise myself with your terms of service. I have taken the time out of my day to read your terms of service.
I can’t explain to you, how sorry, I am, however, not everybody can afford to constantly buy FC points.
I don’t know what to say, I just hope you or someone can unban me, even if we have some direct contact we could hopefully sort something out. I can also provide proof of my diagnosis.
Name: Harvey
I don’t want to drop my email as that contains my full name but @EA_Darko your more than welcome to have it if you contact me directly or though discord.
Discord: hittahrvz
EA ID: W_HRVZ
- jonas21732 years agoSeasoned Vanguard@W-HRVZ you have to understand that when you buy coins , EA loose money. they will never ever help you with this regard sadly nomatter what the reason is that you did it. yeah you just have to buy the game again if your crazy enough to do that when you know the state of the game we have to deal with everygame. TBH i would recomend you play E-Fotball for the reminder of the year since its free of charge and have more stable and more realistic gameplay than Fc 24 atm
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