Forum Discussion

deranderealex's avatar
deranderealex
2 years ago
Solved

Missing rewards from Prime gaming and Twitch stream

Hey, Yesterday I wanted got get my Prime Gaming Pack 7. But even though I collected it on prime gaming and linked my EA account with it, it isn´t in my club. The same happened yesterday with the rew...
  • EA_Solaire's avatar
    EA_Solaire
    2 years ago

    Hello @deranderealex 

    We aren't able to investigate into missing content like this here on the forums as we don't have access to your specific account information. Any missing content would need to be reported with the live support team so they can review your account and see what's happened. 

    Please submit a new help request on the site here for more assistance on this: https://help.ea.com/en/help/faq/using-ea-help/ 

EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
2 years ago

Hello @deranderealex 

We aren't able to investigate into missing content like this here on the forums as we don't have access to your specific account information. Any missing content would need to be reported with the live support team so they can review your account and see what's happened. 

Please submit a new help request on the site here for more assistance on this: https://help.ea.com/en/help/faq/using-ea-help/ 

About EA SPORTS FC™ 24 Ultimate Team

Discuss all things FC 24 Ultimate Team™ with the community in the community forums.9,612 PostsLatest Activity: 3 days ago