Forum Discussion

2 years ago

My coins were deleted!

Hello, my coins were deleted yesterday. It is written that the reason is that I transferred coins to another account. I did no such thing. I noticed that the bronze players sold for 200 coins were...

EA_Pulsar

Community Manager

2 years ago

@chandlerbingESK

If your coins have been removed, it's possible that our Terms of Service team took action against your account for breaking the game rules. To confirm this, please check your email or account for any messages from our TOS team, as they always send an email regarding such actions.

Unfortunately, we don't have access to the details of your ban. However, our dedicated team is available to help resolve any disputes you may have. Here are the steps you need to follow to get in touch with them using the web form:

Get information about your EA Account lock, ban, or suspension