Pro clubs GK gameplay

Hey everyone, hope you are well? When playing pro clubs as a goalkeeper, does anyone else have the same problem where when shots are aimed straight at the keeper the keeper just dives out the way of the ball and because unresponsive even when you dive the right way. It’s a problem that our team has experienced in near enough every single game when one of us goes as a keeper, and it happens far too often and feel like that this needs fixing?