Quick sell recovery
Hello all. I've been having an issue with the EAFC24 Web/companion app, where whenever I try to access my quick sell recovery feature it always pops up with an error saying " an error occurred while ...
Forum Discussion
@Kiouh Make sure you are using latest version of the App and your device time is set correct timezone (i.e. automatic set to current time).
Also, try to clear cache on web/companion app. See if this helps in any way.
Also, try to clear cache on web/companion app. See if this helps in any way.
@sanket_360 Thanks for the reply. Unfortunately I've tried pretty much everything - clearing cache, updating apps, correct time zones & nothing seems to work. I'm just hoping that a fix is in the works. It just does the same thing over and over " an error has occurred while trying to load the discarded items ". I'm running out of options so any other tips would be greatly appreciated.
- @Kiouh Can you please try to take a screenshot of an error from Web app and Mobile app?
Meanwhile, try to approach EA help - https://help.ea.com/en/help/faq/using-ea-help/
Connect with EA advisor using live chat option and see if they can assist you on this.@sanket_360 Here is the screenshot of the error via web app, it gives the exact same error via companion app. I've reached out to eahelp and not much has been done to resolve my issue the latest was to post on this forum to try and get a fix or get noticed by a higher up so the error can be fixed.
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