Re: Auto ban logic needs fixing due to evos

That was largely a good answer. I'm not sure it's the consumers fault if EA employees are leaking information? But anyway.

The ban system isn't targeting people taking advantage of leakers, it's targeting people like me who bought ONE Evo card for 10,00 for me to upgrade and use. And for selling ONE Evo card I had in the club who's price spiked.

That was one week ago, I'm still no clearer to any resolution and live chat has told me my case has been declined even though it is still showing as in progress.

I'm yet to receive any emails or contact about why.

What can we do about this? Are EA looking into it at least?

Out of curiosity, what is your advice to me who wants to upgrade Alessandrini who is currently going for around 9,000 coins. (Last week only 500). Am I going to be punished?

Live chat and mail cases are only bots.

You cant speak to an employee. Its hopeless.  

You will never get your coins back NEVER!

Coins back? Weird I still have all my coins but now I have no access to the transfer market 

Got a response back from my 2nd case on Friday. Same automated answer as the first one. I'll leave it there for now as I've seen in other posts, plenty of people will still be raising cases and some are even opening up legal proceedings so I imagine EA will soon get jolted into action. 

How can the company justify making this edition the most expensive ever? They are saving millions by dropping the fifa partnership and said that the savings would be reinvested into improving the game. The management of this issue is dreadful for a company as big as EA.

Many hundreds of players have paid top dollar for a 12 month game and are now unable to complete a lot of the challenges because they can't buy players. There definitely needs to be significant compensation given out once all this is sorted. Some of the tradable players I have are now worth less than half of what I paid. I've been unable to sell so will make further losses whenever I get access to the market again... 

I will make it simple for everyone here . They dont care , and most will but next year regardless of this issue , too much addiction for some to walk away its sad 

Wonder why none from the ea team responded to this actually ! We need an update on this subject ! 

I've seen a couple of people in another thread mention that they have had their bans lifted so I raised another case just now in the hope that they have started looking into this issue properly and have humans investigating peoples accounts instead of bots making pre-programmed decisions.

Let's see what happens... 

How come there is still no fix for this problem? 

I had contact with live chat for the 12 time! 
Was thinking, well some players had their coins back... Maybe it works this time? 

It kept saying i have a problem with a ban! Im not even banned, are we even talking to humans or just bots? 

Then he said: 

 We have done everything we can, unfortunately the TOS team have judged your case 3 times and have declined it. 
After 3 times the TOS team has removed the rights for us to do something about your case. 

So.... Your telling me there is nothing to be done about this situation? 
EA What is this? 

Can someone give me a direct link to talk to a real person of EA?

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@Izzy_FUT_Dubs wrote:
@EricSeppIf your case has been declined then that's it. There is nothing else that you can do. :/

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I think you need a new job mate. Five of us have had cases declined. All you do is open a new one until you speak to someone who understands what your asking. Five of us have now been unbanned. 

Also, as for your explanation on not letting people trade based on ideas/plans/gut feeling is absolutely ridiculous. 

Data mining is a lie. It was released two years ago an EA employee was taking money to place icons in people's teams haha.