Re: Can’t submit SBC

@mcnaughtonarchie 

Try logging out and back in as I mentioned. If that doesn't help, just give it a day to see if everything syncs up again.

Hello,

I’m facing the same issue, can’t submit sbc on console but can in web app, happening 3 times since last Friday to me.

Could you provide a real solution ? Because turn off/on the game, « slow down », waiting 1 day to play a game we bought, it’s not very serious answer.

It’s the most important part of the year as you know, we should able to play as many as/when we want.

Could you please explain why this happening ?

at the end it’s just a game, but is very frustrating.

@gwiss94 

You can see my first response as to why this is happening. 

you have no real solution to provide?

it’s possible to escalate this issue ? Could you provide a link to the support or a chat ?

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@gwiss94 wrote:

you have no real solution to provide?

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It's not a bug with the game. You'll just have to wait until SBCs can be submitted again on the app or console.

@EA_Aljo Why isn't this displayed somewhere? It's quite an inconvenience to not be able to submit sbcs. It virtually makes the game unplayable, especially this time of the game cycle

Is there a certain number of sbcs you can do before this starts occurring? 

If it's not a bug, there should be a very good explanation...

Imaging you were driving your car and all of a sudden your turning indicator on your car stopped working because you used it too much that day... it's the same principle

Obviously I'd like to think there is a technical reason as to why this is in the game. My guess is to stop exploiting the game using bots and scripts, and so it's in the code after a certain amount of sbcs in a certain time, it will trigger something.

I don't have a problem with that at all. I feel like though there needs to be some form of communication about this somewhere so the community doesn't keep running into this issue

I'm having inverse problem can't submit on app with message failed to submut challenge but i can on console

Having same issue now it’s a joke how can I keep up with the power curve and people spending money on packs if I can’t do these!! Sort it EA 

I don’t have my console with me and I can’t submit any SBC’S on companion app

I can submit it in the web App but Not in the companion. Ive Done the 160craft upgrade yesterday and now i cant do normal sbcs on the app. Ive logged out deleted it and didnt do any sbcs for the whole Night. What can i do 

Why do they limit the amount you can do in a short time?

I have tried all the suggested solutions but none work I still cannot submit the sbc on companion app but can on the web app and ea fc !!! I need help for I want to do sbc quickly 

I need help this happening to me as well I can’t submit sbcs.everytime I try to it gives an error 

But I still cant

I’ve tried restarting and it’s still not letting me submit it

@66778869 

Did you let 24 hours pass since your last SBC submission?

Yes but I’m not waiting 24 hours to submit an sbc 

@66778869 

That's fine, but if it never unlocks, I recommend letting that time pass. You can also try using the web/companion app instead.

It won’t let me login into that 

@66778869 

What happens when you try to log in to the web/companion app?