Forum Discussion

Re: Can’t submit SBC

Hello,

I’m facing the same issue, can’t submit sbc on console but can in web app, happening 3 times since last Friday to me.

Could you provide a real solution ? Because turn off/on the game, « slow down », waiting 1 day to play a game we bought, it’s not very serious answer.

It’s the most important part of the year as you know, we should able to play as many as/when we want.

Could you please explain why this happening ?

at the end it’s just a game, but is very frustrating.

9 Replies

  • gwiss94's avatar
    gwiss94
    New Novice
    2 years ago

    it’s possible to escalate this issue ? Could you provide a link to the support or a chat ?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @gwiss94 wrote:

    you have no real solution to provide?


    It's not a bug with the game. You'll just have to wait until SBCs can be submitted again on the app or console.

  • @EA_Aljo Why isn't this displayed somewhere? It's quite an inconvenience to not be able to submit sbcs. It virtually makes the game unplayable, especially this time of the game cycle

    Is there a certain number of sbcs you can do before this starts occurring? 

    If it's not a bug, there should be a very good explanation...

    Imaging you were driving your car and all of a sudden your turning indicator on your car stopped working because you used it too much that day... it's the same principle

  • Captainshark353's avatar
    Captainshark353
    2 years ago

    Obviously I'd like to think there is a technical reason as to why this is in the game. My guess is to stop exploiting the game using bots and scripts, and so it's in the code after a certain amount of sbcs in a certain time, it will trigger something.

    I don't have a problem with that at all. I feel like though there needs to be some form of communication about this somewhere so the community doesn't keep running into this issue

  • lammelvyn's avatar
    lammelvyn
    New Adventurer
    2 years ago

    I'm having inverse problem can't submit on app with message failed to submut challenge but i can on console

  • Having same issue now it’s a joke how can I keep up with the power curve and people spending money on packs if I can’t do these!! Sort it EA 

  • Not a real answer at all, I’ve been away for a week and come back to this issue again. Glitchy game in every way. Hard to believe when it’s an updated version of the previous iteration. 

Featured Places