Forum Discussion

Re: Connecting to Ultimate Teams is not possible at the moment

Is this issue still recurrent? I have faced this issue today Saturday Dec 23.

11 Replies

  • c721bb9b3d1cd6e's avatar
    c721bb9b3d1cd6e
    2 years ago

    @EA_rephii It seems like a lot of users are facing the same issue across different regions. Despite having a perfectly stable internet connection and successfully connecting to EA servers, we aren't able to access Ultimate Team page from the main menu.

    This is really frustrating as we can't access the game for weeks or even months and you can't provide an ETA for having this issue solved.

  • GLHF_FC's avatar
    GLHF_FC
    2 years ago
    Chat started at 5:20 PM
    •  
      By continuing, you consent to the monitoring and storing of this conversation, including with an EA vendor, subject to the terms of EA’s User Agreement [https://www.ea.com/legal/user-agreement ] and Privacy and Cookie Policy [https://www.ea.com/legal/privacy-and-cookie-policy ]. Thank you for contacting EA HELP, my name is Harshit, may I start with your first name please?
      Harshit
       
    • Hey  nice to meet you. I hope you are well. How can I help you today?
      Harshit
       
    • Thanks,you too
       
    • today I cannot connect to my Ultimate team
      5:22 PM
    • It seems to be problem with german and turkish servers
       
    • earlier i connected to UT but disconnected me after 30 sec or so
      5:23 PM
    • now it gives me message:
       
    • Connecting to UT is not possible at the moment. You will now be returned to Main Menu
      5:24 PM
    • I did verry single thing,includind reinstallint the game - PS5
       
    •  
      and nothing works
       
    • There is no need to worry. I'll surely see what's the best we can do and will try my best to help you with the this.
       
    •  
      May I know the email registered with your EA account?
      Harshit
       
      5:25 PM
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    •  
      A lot of people since yesterday have same problem
      5:26 PM
    •  
      Please try now!
      Harshit
       
    • ok
       
    •  
      no,still same
       
    •  
      Please check now!
      Harshit
       
      5:27 PM
    •  
      It does connect me to servers,but I cannot enter ultimate team
      5:29 PM
    •  
      I just consult this with my team and this is just a temporary error and this will be fixed in a few time.
      Harshit
       
      5:31 PM
    • What is few time?
       
    • Some players have this problem for weeks
       
    • and I spend couple of thousands a year at this game that is heavily bugged
      5:32 PM
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      Who will compensate for lost weekend league?
       
    •  
      May be in few hours.
      Harshit
       
      5:33 PM
  • remzicanakansu's avatar
    remzicanakansu
    2 years ago

    i have been experiencing a server error for 1 week, please help.

  • Roddlov1's avatar
    Roddlov1
    2 years ago

    Change the latest players. I'm sure it will work again. Same 4 me. EA have some buggy players that not allow to play Ultimate Teams. It's not only the female Player. This support.... lol

  • BloodlustSweden's avatar
    BloodlustSweden
    Rising Scout
    2 years ago

    The question is what players this time and how to, on the off chance I actually get into FUT, it throws the error everytime I try to access anything that would bring up a list of all the players in my club, be it SBC, Evolutions or trying to replace a player in a squad. ):

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