Re: FC24 Companion app not showing ultimate team

bunx85negjuq
2 years ago
Hi @EA_QueenBee i'm playing on ps5
EA_QueenBee
Community Manager
2 years ago
@bunx85negjuq,

If you log in here with the same EA account that you used for the companion app, do you see your PlayStation account linked?

https://myaccount.ea.com/cp-ui/connectaccounts/index
bunx85negjuq
2 years ago
hi @EA_QueenBee

When i try to link it says

" Your accounts can’t be linked because your PlayStation® Network account MOa-XX already linked to your EA Account for mo*****@gmail.co.uk. An EA Account can only be linked to one PlayStation® Network account in its lifetime."

If there already linked why is my ultimate team not showing up on my companion there all using the same email ?
EA_QueenBee
Community Manager
2 years ago
@bunx85negjuq,

It looks like your PlayStation is already linked to a different EA account to the one that you're using to log into the companion app with. Could you try signing in with the details of that other account (the one ending with .co.uk)?
Astroworld21
8 months ago
@EA_QueenBee It’s the same for me but I play on Xbox series s
EA_QueenBee
Community Manager
8 months ago
Hey @Astroworld21,

Are you getting the message that your UT isn't there? If so, can you quickly log in here with the same EA account details you're using for the app and let me know if you see your Xbox linked?

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